Frequently asked questions
Who can stay at the Residence?
Students, lecturers, researchers and participants in activities organised by the University of Pisa. We do not host tourist stays.
I arrive late in the evening: can I check in?
Yes. Reception is open from 8 am to midnight; at night resident staff handle arrivals. We always ask you to tell us your arrival time.
Can I cook in my room?
Rooms with kitchenette have a fridge, two electric hobs and crockery.
Is there Wi-Fi?
Yes, eduroam throughout the building and a wired connection in the rooms.
Is there parking?
There are 5 spaces in the garden, entrance from Via San Paolo 72 in the limited traffic zone: reception registers your number plate on arrival. Spaces are limited, so ask in advance.
How do I pay?
For individual requests you confirm by paying the first night online; the balance and the tourist tax are paid at the Residence.
Can I cancel?
Yes, in writing. Free up to 14 days before arrival; after that the first night is charged; if you do not arrive, the whole stay is charged.
How does a Department pay?
With a quotation addressed to the institution and a purchase order sent by certified email (PEC): see the dedicated page.
What is in the room?
Private bathroom with hairdryer, bed linen and towels, Wi-Fi and a network socket, a TV you can use as a monitor, air conditioning and heating. Many rooms have a kitchenette.
How often are rooms cleaned?
Three times a week.
Is there somewhere to study?
Yes, the study room on the first floor, overlooking the river. There is also a lounge on the ground floor.
Can I stay for several months?
Yes. Long stays have weekly and monthly rates.
Do I need an identity document?
Yes: you attach it to your request and show it on arrival, as it is required by law to register guests.
Is breakfast available?
A buffet breakfast is available for groups only, at €8 per person.
Is there a laundry?
Yes, a coin-operated laundry on the ground floor, near the reception.